Comienza con una reserva rápida en la plataforma Book A Transfer y asegura tu viaje en menos de un minuto. Elige un private or airport transferencia, introduzca el lugar de recogida y entrega, y reciba una aviso Confirmado. copiar para sus archivos. Este simple paso previene innecesario estrés cuando llegan y le da un plan claro para el evento.
Todos los datos viajan de forma segura en nuestro sistema, con protection de sus datos personales y european estándares de privacidad. Usted paga de forma segura, y puedes confiar en el help mesa de recepción si surgen preguntas. Si necesita presentar una queja, la plataforma proporciona un camino directo, incluyendo un cronograma claro y un [documento] escrito copiar Aquí están las reglas de traducción: - Proporcione ÚNICAMENTE la traducción, sin explicaciones - Mantenga el tono y el estilo originales - Mantenga el formato y los saltos de línea.
Antes de confirmar, vea el límites sobre cambios y cancelaciones. El proceso de pago muestra cualquier sanciones por adelantado para que no te sorprendas después. El aviso comprender estos términos te ayuda a planificar una recogida más fluida y, si los planes cambian, puedes ajustar la collection de los detalles en consecuencia.
Para viajeros a través de european hubs, la plataforma agrega opciones de proveedores de confianza y te permite comparar precios, tipo de vehículo y hora de llegada. Muestran un presupuesto final antes de que confirmes y recibes un copiar del recibo en nombre de de tu equipo. Esto significa que puedes compartir los detalles de la reserva con colegas o familiares sin demoras.
¿Necesitas consejos prácticos? Reserva con un poco de anticipación, marca la recogida con un marcado punto de encuentro y verificar los límites de equipaje para cada vehículo a fin de evitar cargos adicionales. En caso de que un conductor se retrase o sea necesario un cambio, notificar rápidamente al/a la help equipo y ellos ayudarán a minimizar la interrupción, para que sufra menos estrés.
Tenga confianza al reservar traslados privados o al aeropuerto en Book A Transfer. La plataforma opera en european concentradores, admite múltiples monedas y almacena una huella de datos mínima para protegerte en en nombre de de tus planes de viaje. Recuerda revisar la política de cancelación, guardar el copiar de su recibo y utilice el aviso que recibe para gestionar su transferencia de forma eficiente.
Tipos de datos personales que recopilamos
Actualiza tu número de teléfono y preferencias de contacto en tu cuenta de Book A Transfer para asegurar alertas oportunas y una recogida sin problemas; proteger tu viaje comienza con datos precisos.
Ciertos datos que recopilamos incluyen el nombre de usuario, correo electrónico, teléfono, lugar de recogida en el domicilio, destino y detalles del viaje, como la fecha, la hora y el número de vuelo, si se proporciona.
También registramos las preferencias relacionadas con eventos y recopilamos datos de las páginas que visitó para personalizar las opciones y mejorar la fiabilidad.
Los datos pueden transferirse a proveedores de confianza para completar las reservas y se almacenan en nuestro servidor seguro; registramos cada evento relacionado con una reserva.
El acceso a los datos está restringido al personal y a los socios con una necesidad definida; cada acceso se registra como un evento de acceso.
Algunos campos son obligatorios para completar una reserva; otros son opcionales. La política establecida explica cómo puede revisar o corregir los datos.
Si observa información inexacta, actualícela de inmediato o comuníquese con el soporte si tiene preguntas; respondemos a las quejas con rapidez.
Para equilibrar la utilidad y la privacidad, conservamos los datos en la medida requerida por nuestras reglas y luego los anonimizamos para análisis; cualquier alteración de los registros es rastreada.
Cómo utilizamos su información para confirmar y gestionar su reserva
Always use a password-protected account to confirm and manage your bookings. This keeps your personally identifiable information secure while you update preferences and view transactions.
- Data we collect and why: identifiable details such as name, email, phone; travel specifics (pickup and destination, date, time); payment reference; and device or location data. This data, which we collect to verify identity, supports confirming the transaction and helps us arrange transfers to drivers and partners.
- How we confirm a booking: after you submit a request, we verify the transaction with the payment processor and allocate a service slot. We send a confirmation via your preferred channel (email or WhatsApp) with a unique confirmation number and trip details.
- Managing updates: you can update date, time, pickup, destination, passenger counts, and preferences (language, accessibility needs, special assistance). Each update recalculates pricing and driver allocation. If you cannot update in the app, alternatively you can contact support to apply changes.
Accessing and controlling your data helps you stay in charge of your booking and keeps operations smooth. You can view and export your profile data, adjust contact preferences, and remove non-essential details, while certain essential data remains to fulfill the service and comply with terms.
- Consent and communications: we obtain explicit consent to process data for the booking and to send status updates. You can revoke consent at any time, which may limit our ability to manage the booking effectively.
- Sharing and transfers: we share only what is necessary with the operator, drivers, and payment processors to complete the transaction and to ensure care for travelers. This includes route details, pickup times, and the confirmed vehicle type.
- Channel options: we support email and WhatsApp for updates; you can choose preferences, and you should be aware that WhatsApp communications are subject to the platform’s terms and your permission.
- Data security and access: authorized staff access your information only to fulfill bookings. We enforce password protection, encryption in transit and at rest, and maintain access logs to track actions related to your transfers and care.
Which data stays with your booking and which can be updated is defined by the terms. Travelers should review settings regularly, update identifications when needed, and ensure consent remains current to avoid interruptions in service.
Who Has Access to Your Data and Why
Limit access to data to essential staff who must use it to fulfill your booking and arrange a smooth transfer. This includes teams in customer service, dispatch, and operations, as well as trusted partners who support the service, such as drivers and parking coordinators when needed.
Access is structured by role with strict restrictions to protect your information. The groups below have access to different data elements, only to perform the function of the service you booked.
- Internal teams (customer service, dispatch, operations) access contact details (phone) and pickup/drop-off information to confirm arrangements, keep you informed with timely notices, and coordinate the driver’s approach.
- Finance and payment processors see data required to complete transactions and issue receipts; charges appear on your chosen method, and no full payment data is stored on our websites.
- Drivers, partner operators, and parking staff receive only data needed to locate you and fulfill the function of the transfer, including home pickup details; typical data includes name, pickup address, time, and booking reference.
- IT and website providers handle the booking platform’s maintenance and security; access is restricted and monitored, limited to data necessary to keep the service running smoothly and to support customized features.
- Legal and compliance teams access data only under a lawful notice or to respond to disputes; access is restricted to the minimum scope and logged for accountability.
You are informed about data usage via a clear notice in our privacy policy, and you can obtain a copy of your data on request. You may request restrictions on processing, and any alteration to your data will be communicated. Data is retained above the minimum needed to service your booking and to meet legal obligations; when no longer required, data is securely removed.
Protecting Your Data: Security Measures and Best Practices
Enable two-factor authentication on your Book A Transfer account and keep a long, unique password updated regularly. Use an authenticator app or a trusted contact number for verification, and store recovery codes in a secure place near your devices.
We protect data in transit with TLS 1.2+ and at rest with AES-256; access to personal details requires appropriate authorization and is logged for function tracing. Our platform minimizes data sharing with third-party vendors, and every integration is evaluated for risk before approval. This approach is providing additional protection even if a device is compromised.
Read our privacy rules and the data we collect to understand your subject rights. If you have a complaint or suspect a breach, contact our security team via official channels; we will respond promptly on behalf of travelers and care for your data. For every request, we verify identity using a secure process to avoid unauthorized changes.
Keep devices updated with the latest OS and app patches, close unused apps to reduce exposure. Avoid saving payment details in browsers and refrain from using public Wi-Fi for bookings; if you must, use a VPN and disable auto-connect. Limit data usage to trusted platforms and review permissions regularly.
We provide clear data retention timelines and a simple process to request data corrections or deletion. If you visited multiple devices or locations, adjust privacy settings to minimize exposure. If you intend to report an issue, include your account number and a concise description; our team will respond quickly to help.
Your Rights: Access, Correct, and Delete Your Data

Request a data export from your account now to know what Book A Transfer stores about you. This means you can review them in a direct file that you can keep for your records. While you review it, please flag any unnecessary entries and understand how data is processed under the laws and terms that apply to our provider. If you prefer, you can request assistance by phone from a representative near you. We will respond within the agreed time.
Your Data Access
Access rights let you view data held about you, including contact details, trip history, and communications. If something is missing or incorrect, you can ask us to add or correct it; we will provide a clear response and update the records where allowed. Timeframes depend on the case and local laws, but we will keep you informed. Some payment data may be retained to comply with accounting laws. If you want to restrict processing or delete data, you may do so in certain cases; otherwise, data may be retained to complete transactions or for legal reasons. In cases involving children on a shared account, we verify authority and may restrict access for minors. You can allow trusted family members to access your data only with your consent. Please understand that deleting essential data could affect future bookings; we will explain the impact and the steps to proceed. Be aware that certain actions may affect your upcoming or past bookings.
Correcting and Deleting Your Data
To correct data, log in and adjust fields, or submit a correction request. If data is incorrect in a booking or payment record, we can update it in a secure process. Deletion requests erase personal data from active systems, but in certain cases we must retain a minimal dataset to comply with laws or to complete a transaction. In such cases we restrict processing rather than deleting it. After you submit a request, we confirm the action and provide a time estimate for completion. If you share an account with a family member, we verify your authority to manage data for that account. For urgent cases, please contact us by phone; we will coordinate quickly and keep you near the top of the queue where possible. Remember your rights depend on local laws and the terms you agreed to when booking with us, including how data is used for providing services.
Data Retention, Transfers, and How to Contact Us About Privacy
Request a copy of your data now to verify what we store and how long we retain it. We welcome privacy requests and will fulfil the request within the timeframes stated in our policy. Welcome to reach us via the privacy page on our platform, or email [email protected], or call our privacy line. We wont charge for standard data access requests; charges apply only to extensive exports or exceptionally large data sets. We will acknowledge within 24 hours and keep you posted on delays if any.
Data retention and transfers: We keep essential personal data to fulfil bookings and provide support. Data from country sites may be stored across multiple data centers and transferred between partners and operator networks in limited, approved regions. We securely process data with encryption in transit and at rest, enforce role-based access, and audit access logs. Birth dates are used to verify age when required; emails and phone numbers enable timely updates. Data usage is restricted to what is necessary to operate the platform, handle transactions, and meet legal obligations. In practice, core identifiers and contact details stay for up to 3 years after last activity; booking transactions are retained for 7 years; usage logs are kept for 12–24 months and then anonymized or deleted. Our systems operate securely and updates continue even during siesta periods to protect your information.
How to contact us about privacy: Use the Privacy tab on the platform to submit requests, or email [email protected]. If you prefer calls, we have a dedicated line during business hours. We aim to respond within 14 days; if the request requires more time due to complexity, we notify you of the expected delay and provide a clear timeline. If you need to withdraw consent or restrict processing, include country and operator details to help us identify the correct account. You can also request that data be moved to another site or platform where feasible; alternatively you can download a copy and delete your data on our sites. We understand these steps are important for your right to privacy and we will guide you through each option.
| Data Type | Retention Period | Storage / Transfer | Propósito | Notas |
|---|---|---|---|---|
| Personal data (name, email, birth date) | 3 years after last activity | EU/US data centers; cross-border with operator networks | Identity verification, communications | Limited to what is required to manage your account |
| Booking transactions | 7 años | Procesamiento financiero en [país/región] | Cumplimiento normativo y auditorías | Incluye facturas, marcas de tiempo |
| Datos de uso y registros del sitio | 12–24 meses | Sitios distribuidos | Optimización de la plataforma, seguridad | Luego anonimizado o eliminado |
| Datos del método de pago (tokenizados) | 7 años | Procesadores de terceros | Procesamiento financiero, reembolsos | Tokenizado; nunca almacenado en texto plano |
Consejos: revise periódicamente su configuración de privacidad, solicite una exportación para revisar lo que está almacenado y utilice los controles de la plataforma para limitar el intercambio de datos. Si detecta imprecisiones, envíe una solicitud de corrección de inmediato. Entre actualizaciones, manténgase informado sobre los cambios en la plataforma y las normas específicas de cada país que puedan afectar a los flujos de datos. Si necesita más ayuda, nuestro equipo estará encantado de atender sus solicitudes y guiarle en el proceso.
Book A Transfer – Easy Online Booking for Private and Airport Transfers" >