Assign a dedicated representative within 24 hours of arrival to safeguard unaccompanied children and coordinate care, shelter, and legal help. This approach connects the child with a service network and a clear система of support, reducing ambiguity for carers and avoiding delays in access to essential resources such as health checks and translations.
Direct, hands-on support starts with a hand in hand with a parent або adoptive guardian and continues through every stage, ensuring conditions for safe placement, schooling, and ongoing health care. A trained representative should work with the child early, coordinating with shelters, schools, and local authorities so the days After arrival, stay predictable and follow the process. under the child's best interests.
Rights include access to healthcare, protection from exploitation, education, and mental-health support. A система should provide age-appropriate information, legal counsel, and a service pathway that respects privacy and language needs. When a child expresses preferences, such as staying with a particular family or pursuing a safe guardian placement, authorities should document these wishes and explain options with a representative present. Clear opportunities for careers later on can be created through stable schooling and partnerships with local employers.
Practical steps for authorities and communities include service standards, routine staff training, and partnerships with adoptive families or guardians. Clear scripts for intake, regular check-ins, and a six-week review cycle help maintain stability. In transit settings, include orientation at airports (аэропортах) and agencies near рейс hubs to reduce exposure to risk for unaccompanied children.
Documentation and registrations must be handled with privacy and under careful supervision. A full record should accompany each case, including health records, education status, and години contact with a representative. This data helps tailor services, determine eligibility for support, and plan next steps such as reunification with a parent or placement with a trusted guardian.
Close collaboration across child protection agencies, courts, schools, health providers, and NGOs ensures a robust safety net for unaccompanied children. Prioritise practical measures: consistent service hours, rapid nighttime outreach, and transparent reporting to families and, where appropriate, to adoptive or birth parents. The result is a system that protects rights whilst helping children build a stable route forward.
Eligibility and age requirements for Turkish Airlines Unaccompanied Minor travel
Verify eligibility on the official Turkish Airlines site before booking. Unaccompanied Minor service is available for ages 5–11; you must register the child with the airline and submit the required details during booking. Keep documents handy and plan luggage and currency needs in advance.
For international flights, a parent or guardian must accompany the check-in until the airport drop-off, and a designated representative handles the handover at departure and arrival. If needed, a specialist can assess the case and arrange special assistance.
Required documents include a valid passport, visa where needed, birth certificate, and emergency contacts. Attach these to the booking and complete the register in advance. At the airport, use the UM desk to finish the process and obtain the child’s Seats, flight details, and the plane ticket Copy.
Fees and refunds: UM service is a per-flight segment charge, shown in currency terms during planning and booking. The refunds policy applies if the airline cancels or reschedules flights; keep receipts and note the official policy for any adjustments. This is important for budgeting.
On board, cabin crew monitor the minor and provide services as needed; seats are placed near the door for quick handover where possible. Pack luggage with essentials and comfort items to create a memorable journey that builds confidence. During transit, the airline will offer guidance. Bring a contact card with the parents’ names and pickup details if required. Ensure the airport pickup point is clearly marked.
What to prepare: confirm that the destination airport supports UM handling; if you travel from Russia, verify passport validity and visa requirements. During the trip, keep the child’s passport, emergency contacts, and the plane ticket plus onward booking details accessible; this reduces stress during the flight.
Bottom line: The program prioritises safety and clarity; follow the official guidelines, complete the register, and coordinate with a dedicated specialist if needed to ensure a smooth, memorable journey for the child and family.
Documents, consent, and medical clearance needed at check-in
Have a complete pack ready before you arrive: consent forms, guardianship declarations, medical clearance, and any court orders. Ensure the booking lists the arranged guardianship and the child’s health status; the agent will review and keep copies in the system. If papers are missing, check-in may delay boarding until documents arrive or are verified. Depending on the country, extra forms may be required at check-in.
What to bring at check-in

- Proof of identity and age for the child: passport or birth certificate; ensure age is clearly stated and keep copies for the carrier.
- Guardianship documentation: arranged guardianship letter, custody agreement, or court order; declares who can consent to medical care and travel decisions during the trip; the guardian should also have contact options.
- Health and medical clearance: current health declaration, a doctor's note for any condition, and a list of medications; include allergy information and emergency care instructions.
- Parental consent forms: consent to travel and to medical treatment if needed during the trip.
- Travel documents: ticket, booking reference, seats reserved; confirm the booking aligns with guardian contact details and estimated arrival time.
- Payment and allowances: keep receipts for any fees, airline charges, or guardian allowances; keep proof of payment handy in case staff request them.
- Additional notes: depending on the destination, bring any country-specific forms; provide emergency contacts and authorisation from authorities if arranged.
- On board, crew rely on guardian consent for medical decisions and emergencies during the flight or ride.
In-flight care, supervision, and communication with guardians during the flight
Assign a designated guardian representative for each unaccompanied child and confirm trusteeship and formalities before boarding. Collect details on age, medical needs, guardians’ contact information, and the handover plan with parents or their Russian representative. Complete registrations in the passenger system and record the seat assignment near the aisle for quick access on the flight going to destination. Prepare a special provision for meals, hydration, comfort items, and a store area for personal belongings within reach of the guardian. Ensure the carrier meets the child at the gate and that the guardianship arrangement is clear to the crew before take-off. For international flights, verify citizenship status and any additional formalities, and note these in planning documents. The plan should include how the child meets the guardian and how the crew coordinates with the trusteeship team above all other duties.
In-flight care and supervision protocol
During the flight, designate a guardian liaison who remains in the child’s charge until handover at arrival. Keep the child within sight while preserving privacy, with seats arranged to allow quick access to the aisle when needed. Provide a quiet corner or distraction kit to reduce stress, and ensure the crew can adjust care for special medical or emotional needs. Store belongings safely and verify that the child has access to necessities without disruption. Maintain a simple, age-appropriate meal and hydration plan and document any refunds or changes in the itinerary that affect care. The handover details constitute the official record.
Communication, documentation, and post-flight follow-up

Maintain regular, clear communication with guardians, using a Russian representative or bilingual crew member if necessary. After boarding and during the flight, deliver brief updates on wellbeing, meals, rest, and any delays, with the guardian able to meet the child promptly on arrival. Confirm that formalities are complete at the end of the trip and share contact details for future planning and feedback. After landing, the guardian collects the child and signs a short handover report to close the trusteeship, noting any lessons learned and details for the next trip.
Airport handover, transfers and pickup procedures for UM passengers
Prepare a signed pickup authorisation that lists the guardian’s contact, the adults who will receive the UM, and the flight numbers. Keep copies with you on arrival, and submit a request for any changes at least 24 hours before the flight.
At the airports handover desk, present the authorisation and the child’s documents (birth certificate and passport). Staff verify identity, attach a unique UM identifier, and arrange a secure escort through the terminal. If the passenger flies with emirates or another airline's policy, follow that carrier’s policy, which may include a designated escort or supervised seating. In some cases, staff reference birth records to confirm the child’s age.
During transfers, an assigned escort stays with the UM from gate to gate, coordinating with the next flight. The team helps the child move through security and transfer to the next departure area if needed, whilst keeping privacy and safety in mind. If a connection is tight, they’ll guide the UM via the fastest route and provide updated instructions.
Upon arrival, the guardian presents government-issued photo ID and the approved pick-up form. Desk staff cross-check flight numbers and names; when verified, the UM is handed to the designated adults. If another person arrives to collect, include their name in the authorisation and present their ID. Request live updates if you need to locate the child quickly; this creates a calmer and more memorable handover.
Privacy remains a priority: the airline stores only necessary data, shares it with authorised personnel, and never reveals it publicly. If a child travels across territory, confirm that the escort respects local rules and returns to the pick-up area.
Be aware of charges for extra assistance or unplanned changes; check the charges in advance and ask about refund options if a disruption affects the flights. For example, a cancelled flight or missed connection.
Booking steps, fees, restrictions, and incident handling under the UM policy
Book unaccompanied minor (UM) services with the airline at least 48 hours before departure to arrange guardianship and ensure a meeting point is organised on arrival. This leads to less stress for a parent and keeps children safe by design.
Крок 1: у потоці замовлення квитків виберіть опцію неповнолітнього без супроводу та введіть дані дитини. Крок 2: надайте повне ім’я, дату народження, громадянство та контактну інформацію для екстрених випадків. Крок 3: призначте опікунство та особу, яка зустріне дитину після прибуття. Крок 4: завантажте форми згоди, копії документів, що посвідчують особу батьків, і стислий план подорожі. Крок 5: отримайте підтвердження з наступними деталями: номер політики UM, пункт посадки та контакти для екстрених випадків. Роздрукуйте листівку з інструкціями для дитини та збережіть копію разом із квитком. Услугу для неповнолітніх без супроводу може застосовуватися в деяких перевізників, щоб допомогти керувати передачею, дозволяючи вам і дорослим, які супроводжують поїздку, залишатися разом під час пересадки.
Розмір зборів залежить від перевізника та маршруту. Типові збори за обслуговування UM коливаються від 25 до 150 доларів США за дитину; міжнародні сегменти можуть зрости до 200 доларів США. Деякі авіакомпанії включають плату у вартість квитка; інші виставляють рахунок окремо. Організований супровід опікуна може додати від 0 до 100 доларів США залежно від пункту призначення. Завжди перевіряйте точну суму на екрані продажу квитків та в наступних деталях рахунку на вашому чеку.
Відповідність вимогам і обмеження: UM зазвичай застосовується до дітей віком від 5 до 17 років; деякі маршрути вимагають додаткових документів або можуть виключати певні міжнародні маршрути. Під час поїздки необхідно мати можливість зв’язатися з батьками або дорослим опікуном, а також необхідно домовитися про місце зустрічі після прибуття. Ви не можете використовувати UM, якщо дитина подорожує з кимось, хто не вказаний як опікун. Дитина повинна мати копію плану подорожі та флаєр, а батьки або опікуни повинні надати згоду, де це потрібно. Політика є інклюзивною та розроблена для захисту безпеки на всіх етапах подорожі.
Обробка інцидентів згідно з політикою UM: у разі затримки, пропущеного стикування або непорозуміння, негайно зв’яжіться з UM-службою авіакомпанії. Задокументуйте випадок, вказавши ім’я дитини, номер рейсу та час прибуття. Авіакомпанія координує дії з призначеним опікуном і, за потреби, організовує тимчасовий нагляд. У разі виникнення хвороби або проблем із безпекою, медичний персонал аеропорту надає допомогу та повідомляє батьків або опікунів. Дотримуйтесь політики та ведіть журнал деталей, щоб охопити кожну можливість. Замовте послугу, призначену для дітей без супроводу, щоб забезпечити належне обслуговування під час пересадок.
Діти без супроводу – виклики, права та захист" >