IGA Istanbul Airport – 3rd Airport Sales Consultant Job Openings

Apply today to seize this chance at IGA Istanbul Airport’s 3rd Airport Sales Consultant openings. You will drive partner engagement across airport concessions, travel retail, and corporate accounts, delivering measurable revenue growth while ensuring superb guest experiences. Here, burada yöneticileri align with cross-functional teams to accelerate hazırlıklar and set ambitious targets for blue-chip partners, with an altın standard for customer value.

What we look for: a minimum of five years in aviation sales or travel retail; a bachelor’s degree; fluency in English; Turkish is a plus. Demonstrate your deneyimini with multi-brand partnerships and show you can close an anlaşma with major operators. You should bring a keskin negotiation style, data fluency, and a track record of turning opportunities into revenue.

Your day-to-day will include building annual sales plans within an interconnected ecosystem içerisinde, coordinating with operations, marketing, and retail teams, and negotiating concessions with brands. You’ll manage a diverse portfolio to optimize margins and align with the parça of the airport retail mix and the fonu of annual budgets. Work collaboratively birlikte with colleagues to deliver on commitments as the program başladı and scales.

Application timeline and steps: submit via the official IGA careers portal; HR screening occurs within 7–10 business days; complete an online assessment; participate in two interview rounds (video and on-site in Istanbul); receive an offer within 14 days after the final interview. The process emphasizes transparency and candidate experience, with communications focused on the sonrası final review.

Practical tips to strengthen your candidacy: craft a compact case study showing revenue growth from past partnerships, including numbers for passenger-facing campaigns and concessions. Highlight your deneyimini in negotiations, your ability to collaborate birlikte with cross-functional teams, and your readiness to travel and manage end-to-end delivery ulaştırma across networks. Note any experience with narkokim compliance in risk management. Bring a short outline of how you would approach a typical anlaşma with a brand within the ulaştırma and retail ecosystem.

IGA Istanbul Airport: 3rd Airport Sales Consultant Job Openings and Frontline Readiness

Recommendation: Apply now to the 3rd Airport Sales Consultant openings at IGA Istanbul Airport and tailor your CV to prove frontline readiness–showcasing fast, friendly customer interactions, strict güvenliği (güvenliği) adherence, and seamless coordination with bakım, sahasında operations, and it is ready to engage passengers at havalimanında.

Role snapshot: The ilan targets professionals who can manage high müşteri loads at busy terminals, assist passengers arriving uçakla, and support transfers via tramvay networks. Collaboration with Anadolu teams and international partners (japonya) strengthens service design, while a clear taahhüt to customer experience remains a core metric. Expect temmuz recruitment deadlines and a two-stage interview focused on real-world scenarios and problem solving. Background checks (tescil) and kurumu guidelines apply; any hapis history would be disqualifying. The final panel (finale) assesses customer-centric behavior, communication, and delivery under pressure.

What you gain: a hands-on role in havalimanını operations with growth paths into leadership positions (yönetmen potential), exposure to cross-functional teams, and a chance to contribute to Anadolu and international customer journeys. The employer cites competitive compensation, health benefits, transit allowances, and ongoing maintenance of frontline readiness standards. The target talent pool includes individuals who can act decisively when volumes surge and who can translate complex airport processes into clear customer outcomes.

Frontline Readiness Checklist

• Customer engagement: greet warmly, identify needs, present clearly, upsell relevant services, and resolve issues within 妙ød minutes, maintaining a positive müşteri experience during yoğun traffic periods.
• Security and safety: uphold güvenliği standards, follow emergency procedures, and complete required safety trainings to support smooth havalimanında operations.
• Operational coordination: work with bakım teams, sahasında operations, and tramvay transfers to guide passengers efficiently; document incidents and escalate as needed.
• Product and process knowledge: fluently describe IGA services, lounge access, and transit options; stay updated on ilán changes and temmuz deadlines.
• Language and communication: demonstrate bilingual capability (Turkish and English) to assist diverse customers, including travelers arriving uçakla.
• Compliance and records: maintain accurate tescil of trainings and credentials; pass background checks and adhere to kurumu policies; note that a hapis history would disqualify.
• Vendor and partner collaboration: align with external partners (cerny as a reference point) to implement service improvements and ensure consistent standards across the sahasında.
• Performance metrics: monitor customer satisfaction (müşteri) scores, average handling time, and conversion rates; report weekly progress toward finale targets and quarterly goals.
• Career growth: map responsibilities to potential promotions toward a supervising role (yönetmen) and plan cross-training to cover ilha tasks such as japonya partnerships and Kotauun policy adherence.

Concrete next steps: prepare a tailored resume by Temmuz, highlight frontline sales wins from previous roles, and collect certifications in safety, first aid, and CRM systems. For the ilan, craft a brief cover note addressing your readiness to operate within havalimanında dynamics, your ability to navigate Anadolu and international passenger flows, and your commitment to delivering outstanding müşteri outcomes while complying with güvenliği requirements. Apply now and set a clear plan to move from initial interview to finalist (finale) evaluation, demonstrating tangible impact on passenger experience and revenue growth.

Role Scope and Core Responsibilities for the 3rd Airport Sales Consultant

Prioritize three outcomes: expand europaya carrier base, secure hizmetler contracts with airlines and maintenance providers, and deliver verileri-driven forecasts to leadership. Align with boeing and other partners to translate technical capabilities into revenue. Prepare (hazırla) tailored proposals using the uygulama CRM, and drive opportunities through the approval process ahead of peak flight windows at IGA’s 3rd airport program.

From havalimanından touchpoints to signed contracts, you act as danışmanı who translates customer needs into terms. You will gather bazı verileri from market intelligence, customer interviews, and internal dashboards; translate insights into practical value propositions; draft concise terms and service levels. Use içme-water and catering considerations where applicable, and coordinate with esenboğa offices and the main Istanbul hub to ensure alignment. Maintain a proactive cadence with Rıdvan from the sales team, align on saat-based milestones, and keep the Erdoğan-administration compliance context in view as you shape proposals for havacılık services.

Core Responsibilities

Lead end-to-end client engagement for the 3rd Airport program, identifying opportunities in both national (milli) and private sectors. Build a robust pipeline, forecast revenue with verileri, and convert opportunities into signed agreements (kazanan) within defined timeframes (saat). Collaborate across functions–hizmetler, legal, finance, risk management–to finalize terms, SLAs, and delivery plans. Ensure readiness for denetimlerde reviews by maintaining clean records, clear documentation, and auditable processes. Drive cross-sell of havacılık offerings, including ground services, aircraft support, and facilities management, with a focus on quality and reliability that airports and carriers expect.

Coordinate with suppliers like boeing to harmonize product capabilities with client needs, delivering value propositions that meet market demands and regulatory requirements. Use the uygulama to track progress, update milestones, and share transparent verileri with leadership. Maintain a strong emphasis on 고객 경험, válida onboarding rituals such as uğurlamayı for new partners, and sustaining long-term partnerships within the esenboğa and broader European corridors as needed.

Stakeholder Engagement and Compliance

Engage key stakeholders including airport operations, airline decision-makers, and procurement leads to secure initiatives that align with piyasalari trends and national guidelines (milli). Foster relationships with strategic partners (vakıf networks and other institutions) to diversify revenue streams and reduce risk. Report regularly to the başkanın office on major deals and pipeline health, ensuring materials are prepared and presented in a concise, decision-ready format. Track and respond to market shifts (piyasalari) and adjust strategies to maintain kazanan momentum while keeping denetimlerde readiness at the forefront. Maintain clear communication with Rıdvan and the broader sales team to synchronize schedules (saat) and keep all parties informed of progress toward targets for Europaya expansion and IGA’s ongoing aviation leadership.

Required Qualifications, Skills, and Experience for IGA Istanbul Airport

Apply now if you can prove customer-first selling, security compliance, and a data-driven approach in istanbul sahasında terminals. Build a résumé that shows: a relevant degree or equivalent experience, strong English (Turkish language skills preferred), and hands-on proficiency with POS and CRM systems. Demonstrate a track record of delivering measurable results toward revenue growth, and include a rekor in up-sell performance. Cite examples from past roles that reflect geldik adaptability and a proactive attitude toward haberler and policy changes. Show how you balance guest service, safety, and commercial objectives while respecting çevre guidelines and milli standards. Be prepared for 2den shifts, including nights and weekends, with coverage during peak saatler sırasında.

Core Qualifications

– Bachelor’s degree in business, hospitality, aviation, or a related field, or 3+ years in airport retail or service roles. – English fluency is required; Turkish language skills are highly preferred. – Knowledge of milli regulations and gümrük procedures; ability to ensure verilmesi of credentials and compliance while delivering excellent service. – Proven ability to achieve a rekor in sales metrics (upsell, cross-sell, basket size). – Experience working in istanbul environments with sahasında operations and cross-functional teams. – Ability to stay updated with haberler from airport management and adapt to new policies. – Willingness to work 2den shifts, including nights and weekends, with flexibility for peak periods. – Strong confidentiality and discretion; protect kaybolduğu items and report any losses promptly. – Comfort processing tüketim trends and translating them into promotions and product knowledge. – Ability to coordinate with zincir suppliers and manage ziyaret with airport partners. – Understanding of çinin and gümrük requirements when dealing with international product lines. – Experience collaborating with airlines and managing requests related to uçakların schedules. – Willingness to work burada and maintain awareness of ülke context.

Skills and Experience for Success

– Exceptional communication, active listening, and problem-solving to serve diverse passengers and airline teams. – Proficiency with POS, CRM, and data reporting; translate tüketim insights into actionable promotions. – Comfort working around kameralarına and security staff; maintain composure in high-traffic environments. – Collaborative approach to align with zincir suppliers and airport partners for ziyaret planning and inventory control. – Calm, quick decision-making in acil situations; follow hafif escalation protocols and safety procedures. – Proactive sense for reklam opportunities and in-terminal activations, including metrobüs-facing promotions, while respecting hava conditions and ülke guidelines. – Physical stamina to stand and engage with customers across long shifts; maintain greeting quality at all times. – Ability to document and share lessons learned from real-time experiences to improve service delivery and sales outcomes.

Application Steps, Deadlines, and How to Submit Your Interest

Submit your interest today through the official IGA Istanbul Airport Careers portal. Prepare an arama-optimized Türk CV and a concise, iddialı cover note that highlights your sales experience, customer focus, and ability to work under pressure. Ensure your iletişim details are current so recruiters reach you quickly.

Step 1 – Document readiness: assemble an up-to-date CV, a tailored sales-focused cover letter, and any certificates relevant to airport retail or cargo operations. If you have experience in Adana, Batman, or Kocaeli, mention it with concrete results such as improved customer service times or successful cross-border transfers at the cargo desk.

Step 2 – Create your profile and prepare for tescil: upload your documents in PDF, ensure your personal data is accurate, and set your iletişim preferences for email or phone reminders. Demonstrate how you handled lightweight (hafif) tasks and how you collaborate with teams in a Türk logistics environment.

Step 3 – Submit your application: select the Sales Consultant role tied to havalimanı operations, indicate Başta Istanbul region, and attach your CV with a short note about your interest and availability to travel for Türkiye’nin network. Include any relevant experience with docker-like workflows or quick problem-solving in busy airport settings to show you’re prepared for Arama-driven timelines.

Deadlines: Each posting lists the exact closing date and time. Plan to apply at least 5–7 days before the published deadline to allow processing and potential resubmissions if needed. After submission, you will receive a confirmation email with a reference number to track status.

Assessment and interviews: Shortlisted candidates may complete online assessments that test situational judgment and basic numeracy, followed by a video interview. Finalists are invited to an on-site interview at havalimanı facilities during the dönemine window when operations peak, so keep your schedule flexible for a possible in-person meeting.

Background checks: Expect verification of work history and education, plus standard background screening. Drug screening may be part of the process in line with local regulations, including checks related to kokain and other prohibited substances where applicable.

Submission tips: quantify achievements (e.g., sales uplift, service times, or customer satisfaction scores) and tailor examples to airport retail, cargo coordination, and retail partnerships. Mention familiarity with ad hoc communications in Turkish and English to support seamless iletişim with teams across Türkiye’nin networks, from kargo hubs to passenger-facing counters.

Follow-up: monitor your application status on the portal and respond promptly to any requests for additional information. If you have questions, use the official recruitment contact channels rather than direct messages to individual employees, and reference Selahattin or other listed team members if the posting names a point of contact in Batman or nearby hubs.

Compensation, Benefits, and Career Progression for New Hires

Start with a concrete package: base salary around 9,000–11,000 TRY gross per month for a Sales Consultant role, plus an annual performance bonus of 10–20% of the base, and practical allowances such as 1,000–1,500 TRY for transportation and a monthly meal card worth 400–700 TRY. If you bring proven ticaret or satis experience and bilingual skills, push for a higher base by 5–10% and a clearly defined target plan that strengthens ticaret outcomes and client engagement.

Benefits should include comprehensive health coverage for you and dependents, and a private pension option where available. Add travel perks or discounted shopping (alışveriş) at partner stores, plus a robust reklam program that supports field presence. Consider a flexible meal allowance and a company-sponsored life insurance policy. A genuine package may also offer a wellness stipend and access to corporate discounts (medyada visibility can align with your role’s customer-facing nature).

Career progression is structured: move from Sales Consultant to Senior Sales Consultant within 12–18 months when you meet proposed KPIs, then advance to Team Lead and later to a Satis or Commercial dairesi leadership role. Rotations may occur through havalimanı-arnavutköy operations, allowing you to build cross-functional skills in zeka, analytics, and client servicing. Expect quarterly reviews, targeted development plans, and hands-on training in CRM, negotiation, and product knowledge to sharpen decision-making and client outcomes.

Performance metrics anchor your growth: quota attainment, average deal size, conversion rate, and upsell or cross-sell percentages (belirlendirken targets). Weekly coaching sessions and a 90-day ramp ensure you establish a solid client base, while involvement in reklam campaigns and on-site events strengthens visibility. Regular feedback helps you stay ahead in havalimanı, building credibility with both customers and the inner circle in the dairesi.

Actionable steps for new hires: request a written compensation summary with all components, schedule a 90-day review with explicit KPIs, and demand a development plan aligned to havalimanı-arnavutköy operations. Seek mentorship from senior colleagues in the dairesi, participate in cross-functional projects (alışveriş and medyada initiatives), and keep a running log of milestones to demonstrate progress toward belirlenirken higher targets. This approach helps you move from entry-level satis tasks to strategic contributions in the broader ticaret ecosystem.

Frontline Safety: Customer Welfare and Emergency Response Training

Adopt a structured Frontline Safety Bootcamp for the IGA Istanbul Airport 3rd Airport Sales Consultant program that combines customer welfare and emergency response training from day one. This plan targets every aday who interacts with passengers across the alanı, near the pist, and inside the terminals, ensuring havalimanının safety culture and operational readiness are embedded in daily practice. verin clear expectations for behavior and performance from the outset.

The program comprises five modules: customer welfare protocols to protect dignity and safety; emergency response fundamentals such as alarm procedures, evacuation routes, and muster points; aircraft movement awareness covering uçağın taxi and ground handling sequences; multilingual communication scripts to support diverse passengers; and post‑incident reporting to drive continuous improvement. The curricula reference kurumu policies and arasındaki interfaces, ensuring actions remain aligned when crowds surge and concerns yakalayan passengers demand quick reassurance. The deneyimini of frontline teams anchors every scenario and feedback loop.

Time and structure: the bootcamp features 24 hours of classroom learning plus 12 hours of hands‑on drills, delivered over four weeks. Sessions start at 09:00 saat and 14:00 saat to mirror shift patterns, enabling full coverage across the team. Participants work through hazırlıklarını, use the hazırla checklists, and receive verin feedback to track progress. The vakıf backing guarantees access to simulators, PPE, and training spaces that reflect real havalimanı conditions.

Live exercise: a drills gearbox geçirildi on the apron and in terminals, simulating a medical incident and a near‑synchronous evacuation during peak aircraft activity (uçağın). The scenario tests arasındaki coordination between operations, security, and customer care, while ensuring staff yakalayan passenger concerns with calm, clear guidance. Debriefs capture lessons learned to strengthen procedures and reinforce first‑response habits in real time.

Metrics and accountability: target metrics include average incident response time of 90 seconds, evacuation completion within five minutes, and customer welfare satisfaction above 92%. Compliance with procedures should reach 100% in drills, with findings fed to the müdürü for quarterly adjustments. Mayıs review cycles provide a formal checkpoint to calibrate content, refresh scenarios, and align with regulatory expectations. In halinde of any disruption, the program scales instantly to protect passengers and colleagues alike.

Vision and sustainment: hayallerimizin is to elevate every frontline interaction into a safe, confident experience that upholds ilkelerine of service excellence. The training reinforces sultanları of calm under pressure, guiding teams to act decisively while maintaining empathy. Continuous improvement spans across shifts and locations, and the program is designed to adapt to evolving threats and passenger needs under the müdürü supervision. If gaps appear, respond with targeted micro‑drills in the same week, ensuring no delay in applying learning to the field halinde or on the fly.

Real-World Scenarios from the Airport Floor: Case Studies and Lessons

Peki, start by collecting three frontline metrics in the first week: havalimanı sales desk wait times, pist-side upsell conversions on premium bundles, and response times to guest inquiries. This baseline informs how the 3rd Airport Sales Consultant role will prioritize daily tasks and guide takımı coaching, keeping insan needs at the center.

Case Study 1: Peak Period Demand and Quick Adaptation

During a dönem peak week, staff deployed three micro-scripts in Turkish and English near the pist and baggage belts. Başta, supervisors identified the three most frequent requests and trained Rıdvan‑led buddy pairs on rapid usage. Result: average queue time dropped from 7 minutes to 5 minutes; upsell usage rose by 12% and customer happiness increased. The lessons emphasize more precise usage and empower the takımı to act quickly, while staying aligned with Kocaeli-based coaching networks and the havacılık culture.

Case Study 2: Compliance, Awards, and Continuous Improvement

In denetimlerde, a consent-based cross-sell flow was implemented and tescillenmiş processes documented. The shift included Üçlü checklists and Türkçe prompts to guide staff, with coaching led by a dedicated team member. This approach earned internal awards and boosted trust with guests, while keeping reklam in check and focusing on meaningful nutzen (kullanım) that adds value. The result: NPS improved and a formal recognition program reinforced consistent performance (yakın to guests and teams).

These scenarios translate to practical actions at havacılık environments: keep the team near guests (yakın), use concise usage instructions (kullanım) and empower the Türk-speaking side of the staff (türk). Publish concise learnings in yayınlarımız so the whole network can apply them, while avoiding unnecessary reklams and focusing on higher value offers (daha) that fit the guest journey. Start from the pist and expand to the terminal area, ensuring every step tescillenmiş and aligned with the world’s best practices, including the world’s busiest havalimanı operations. The approach helps peki teams stay agile, win awards, and continuously improve the guest experience on the global stage.