Recommendation: Sign a cooperation framework through a joint planning process that will move the two hubs forward, delivering a signed commitment to development that benefits each city, boosts economic opportunities, and strengthens trade links with turkeys and international partners. The havalimanı in Istanbul and Chicago O’Hare will act as sister gateways, designed to accelerate growth through shared standards and coordinated investment. The plan envisions better connectivity to ohare through integrated scheduling and common security protocols.
The cooperation will create an interlocking network that connects the havalimanı ecosystem with O’Hare’s cargo hubs, enabling seamless transfer and faster connections that will boost tourism, business travel, and trade. It will also establish a joint data platform to support capacity planning and demand management across both airports, ensuring that each step of the passenger experience is optimized.
To achieve these aims, the plan sets up a joint data platform, a shared schedule window, and a cross-border talent exchange program. Through this cooperation, Istanbul’s havalimanı and Chicago O’Hare will test design principles on passenger processing, optimize ramp operations, and align maintenance cycles, all while preserving safety and service quality. Ohare will be integrated into the framework as a central node for cross-continental routes.
Economic development will emerge from expanded passenger flows and cargo volumes, creating tens of thousands of jobs across the supply chain and stronger tax bases for both cities. The design prioritizes sustainability, data sharing, and inclusive planning, with a clear commitment to mutual gains for turkeys, the United States, and allied markets. These dynamic links will position Istanbul’s havalimanı and Chicago O’Hare as a robust pair in the global travel network, attracting investment in airport services, hospitality, and regional trade.
Partnership Scope, Objectives, and Expected Outcomes
Signed within 60 days, a joint scope plan will align governance and data-sharing to move passenger flows and trade through these sister gateways. The core aims set clear milestones for passenger experience, standards, and coordinated development across both cities.
These partnership moves will rely on joint cooperation, standardized IT interfaces, synchronized schedules, and shared marketing to grow the sector, while keeping a tight focus on passenger safety. Through these efforts, both airports will strengthen development and expand opportunities for passengers, cargo, and trade across ohare and Istanbul, benefiting turkeys and global networks.
Key Objectives
Objective | Initiatives | Timeline | KPIs |
---|---|---|---|
Passenger experience integration | Unified check-in and security lanes, shared data platform, joint customer service training | 0-12 months | Transfer dwell time; Net Promoter Score; transfer rate |
Trade and connectivity | Cross-market access information, aligned cargo processes, joint marketing | 12-24 months | Cross-border trade volume; number of route approvals |
Operational efficiency | Coordinated slot allocation, common maintenance planning, incident response | 6-18 months | On-time performance; average turnaround time |
Sustainability and safety | Shared ESG data, energy-saving projects, safety drills | 12-24 months | Energy use per passenger; incident rate |
Expected Outcomes
Outcome | Metric | Target | Timeline |
---|---|---|---|
Higher passenger throughput | Transfer dwell time, passenger queue lengths | -15% dwell time | 24 months |
Increased trade connectivity | Cross-border cargo volume, market access deals | +20% volume | 36 months |
Stronger carrier partnerships | Joint marketing initiatives, codeshare alignments | ≥6 per year | 12 months |
Lower environmental impact | CO2 per passenger, energy intensity | -10% per year | 24 months |
Statements from Leaders: Messages from Istanbul Airport and Chicago O’Hare Executives
Move forward with a signed strategic partnership framework within 90 days that aligns core operations at havalimanı and Chicago O’Hare, prioritizing cargo efficiency, trade flows, and a customer-focused experience that moves both people and goods more smoothly.
In bilgen’s message, these sister airports are positioned as a catalyst for broader economic development in turkey and the two cities, linking growth in air cargo and passenger movements with a coordinated planning approach that considers both sides of the collaboration.
Both voices highlight cooperation across teams to standardize safety, security, and customer service while facilitating smoother connections for passengers and freight. This shared emphasis will guide the next steps in the partnership.
Their approach centers on cooperation across teams in each market to align planning, with dedicated workstreams for cargo, passenger operations, and IT integration to drive a broader strategy across both markets.
Projections anchor the plan: target bilateral cargo growth of 12-15% annually through enhanced intermodal links, a rise in transit connections to more than 80 cities, and a 30-minute improvement in average transfer time for international itineraries, supported by joint facility upgrades and data-sharing protocols.
To seize these opportunities, executives will implement three tracks: signing a formal MoU by Q3, establishing a joint operations center to harmonize core processes, and launching a six-month pilot on a key cargo corridor between turkey and the U.S. to validate the approach.
These actions will deliver broader benefits for trade, cities, and the customer experience, strengthening the bilateral relationship and creating a scalable model for future growth across aviation sectors and related logistics services.
Goals of the Strategic Agreement: Milestones and Success Criteria
Define a 12-month milestones plan that ties planning, operations, and governance for istanbul and chicago to these aims. The plan assigns clear ownership, sets quarterly reviews, and ties progress to measurable outcomes in the sector. These steps reflect united commitment from turkey and its partners and ensure cooperation across both airports and their cities. These moves benefit turkeys’ aviation sector.
Milestones span four focus areas: governance, planning, operations, and market development. Each area includes concrete deliverables, with a signed governance charter and a bilgen-led coordination desk to ensure accountability. Through these arrangements, both airports operate under a single, unified framework that supports growth while aligning with broader national aims.
Governance and coordination: signed charters establish a joint steering committee by month 3, standard reporting cycles, and transparent decision rights. The airports operated under a shared governance model ensure accountability and consistent standards. bilgen leads cross-border negotiations to harmonize rules, while a united board reviews progress every quarter and publishes public summaries to support trust in the partnership. Negotiations led by bilgen anchor the process.
Planning and operations: through shared capacity planning, they optimize terminal flows, staffing models, and runway usage. They synchronize flight schedules, align maintenance windows, and deploy a common data platform to monitor performance of istanbul and chicago operations in real time, including safety and security standards that apply to both airports.
Growth, partnerships, and world reach: these efforts target new routes, cargo programs, and co-branded promotions that attract international travelers and business traffic. The plan emphasizes broader partnerships with airlines, airports, tourism boards, and city authorities, expanding the sector footprint while connecting istanbul and chicago to world travel networks. This move also supports turkey’s national strategy to position its airports as core hubs in global corridors.
Success criteria and milestones: measurable targets include international passenger growth for istanbul and chicago, improved on-time performance, higher cargo throughput, stronger cross-city connectivity, and better customer satisfaction scores. Progress relies on the data platform adoption, quarterly reviews, and timely adjustments by the united team, with performance publicly tracked to build confidence among stakeholders.
Through signed agreements and continuous cooperation, istanbul and chicago can advance strategic growth, reinforce turkey’s broader planning, and strengthen the core role of their airports in the global sector. These efforts provide a practical blueprint for future partnerships that can be replicated in other cities while advancing the world travel ecosystem. These lines of effort lay a solid foundation for ongoing collaboration between istanbul, chicago, and other international partners. This aligns with turkey policy objectives.
Key Elements of the Partnership: Connectivity, Operations, and Governance
Launch a bilateral, bilgen-led planning hub that aligns IST and ohare schedules, targets 20% growth in weekly connections, and coordinates passenger and cargo flows to expand opportunities for trade and tourism across the world while strengthening a united partnership. A dedicated team will drive customer-centric improvements, define the operating framework, and set milestones aligned with Turkey–United States cooperation and broader economic planning. The effort is designed to deliver best customer experience across both hubs while reinforcing the core aim of a resilient, strategic cooperation between airports and their surrounding sectors.
Connectivity and Network Growth
Map growth by prioritizing cities with strong bilateral trade, tourism demand, and cargo volumes. Create 10 new direct city pairs in 18 months, with shared capacity planning to balance peak periods. Implement code-sharing and interline arrangements to reduce connection times. Standardize customer touchpoints: unified boarding, loyalty recognition, and baggage handling across both terminals. This approach leverages Istanbul’s gateway to Eurasia and Chicago’s position in North America to improve access for corporate and leisure customers, while expanding global supply chains in the cargo sector and opening opportunities for diverse economies.
Governance and Operational Excellence
Establish a shared governance model with a bilateral steering committee, defined decision rights, and a transparent KPI dashboard. Align core aims such as safety, reliability, and sustainable growth; link funding to milestones and publish progress to instill trust. Create bilgen-led task forces for planning, operations, and technology to accelerate execution while maintaining risk controls. Coordinate with regulators and industry bodies to ensure smooth cross-border cooperation for both passenger and cargo flows and to sustain long-term value for the sector.
Strengthening Business Ties: Trade, Investment, and Vendor Collaboration
Launch a joint trade and investment framework linking istanbul havalimanı and ohare, with a signed memorandum of understanding within 90 days, supported by a bilateral governance body. This framework will drive growth through core operations and broader sector development, strengthening world economic partnerships.
Establish a bilateral supplier council that includes bilgen, Turkish exports, and United States vendors to ensure both sides benefit and to embed vendor collaboration into daily operations, while expanding the ecosystem for cross-border goods and services in turkey and the united markets.
Trade and Investment Alignment
- Build a coordinated market-access program that ties istanbul cargo throughput to ohare freight corridors, increasing bilateral trade across sectors such as automotive, electronics, and perishables.
- Create a co-managed investment fund to back joint ventures in airport services, IT platforms, and logistics infrastructure development, with clear milestones and quarterly reviews.
- Standardize customs-clearance processes through a shared digital platform to reduce dwell times and speed-through cargo and passenger flows at both hubs.
- Agree on a common tariff and duty framework for bilateral goods moving through airports to minimize fragmentation and improve predictability for sponsors.
- Signed MOUs with key sector players in logistics and aviation to accelerate program execution and measurable outcomes.
Vendor Collaboration and Core Operations
- Launch a joint vendor development program focusing on turkey-based SMEs with bilgen and a united supplier network to strengthen the broader supply chain in both markets.
- Adopt a bilingual procurement system with standardized templates to speed onboarding for vendors, ensuring consistent quality across istanbul and ohare operations.
- Set quarterly vendor performance reviews tied to customer satisfaction metrics and service-level agreements (SLAs) to drive continuous improvement.
- Harmonize safety, compliance, and reporting standards across airports and cargo facilities to improve reliability and reduce risk in joint projects.
- Pilot a last-mile cargo initiative with bilgen to demonstrate improved on-time delivery and reduced handling costs across the corridor.
Such measures will deliver cost efficiency, better service quality, and greater resilience for goods and travelers moving through these sister hubs, reinforcing the world’s leading economic corridors and expanding benefit for a broader customer base.
Cultural Ties and Travel Experience: Tourism, Education, and Exchange Programs
Sign a multi-year, joint framework between istanbul havalimanı and chicago o’hare to link tourism, education, and exchange programs. The aims include expanding visitor flows, increasing student mobility, and deepening professional exchanges across turkeys’ heritage and communities. Signed MOUs should define concrete actions: co-hosted events, joint research, and a clear planning calendar that aligns flight schedules, university calendars, and cultural institutions. These partnerships will strengthen the core relationship between the airports sector and deliver tangible benefits for travelers, industries, and local communities. The best approach combines sister city spirit with pragmatic cooperation, and bilgen will coordinate with local authorities to ensure practical execution and measurable growth.
Tourism experiences: leverage istanbul havalimanı access and O’Hare’s position to offer immersive routes: guided historic tours, culinary programs, and cross-cultural events timed to school breaks and trade fairs. These opportunities will be marketed as part of a joint marketing plan that highlights the world-class hospitality and accessibility of both cities. While expanding experiences, airlines operated by both airports will coordinate to offer fare bundles for students and family visitors, encouraging longer stays and repeat visits. The approach should emphasize cargo and passenger connections to support small businesses and cultural producers.
Education and exchanges: establish sister university agreements, faculty and student exchanges, and short-term study tours. The bilgen-led team will curate exchange modules that count toward degree credits in istanbul and chicago campuses, with flexible visa support and bilingual study materials. Joint programs can include language immersion, internships with cultural organizations, and mentorship from industry partners in the sector. These efforts aim to boost skill development and broaden world-facing perspectives among students, teachers, and professionals.
Cooperation and cargo: design a core cargo-forwarding track that supports Turkey’s exporters while delivering cultural exchange materials and art shipments in a timely manner. The signed framework should specify KPIs, such as the number of joint events, student exchanges, and cargo consignments; it should also define risk management, data sharing, and security standards. The planning should keep the partnership lean, with regular quarterly reviews and a dedicated program manager in istanbul and another in chicago to maintain momentum. The world will see sustained growth as these efforts integrate planning, operation, and community engagement.
Conclusion/recommendation: By linking havalimanı with O’Hare through a coordinated approach, istanbul and chicago can strengthen cultural ties and create a durable, mutually beneficial ecosystem. These opportunities will benefit travelers, learners, and small firms, while expanding industry collaboration in tourism, education, and exchange programs. Signed agreements, ongoing cooperation, and a focused core strategy will turn this partnership into a model for best-practice collaboration across the sector.
Implementation Timeline and Risk Management: Milestones, Monitoring, and Safeguards
Launch an 18-month phased rollout under a signed bilateral plan; bilgen steers Turkish havalimanı execution, and a Chicago ohare operations lead guides cross-border work. Establish a unified governance board, a shared data platform, and a risk register to align development of cargo, passenger flows, and IT connectivity. Schedule quarterly reviews to adjust targets and lock in economic gains for the parties. Coordinate with ohare teams to optimize cargo and passenger interfaces, enabling a gradual capacity build and smoother operations. This approach strengthens cooperation and expands options for partners across the broader logistics ecosystem.
Milestones
Month 0–2: sign charter; appoint joint leadership including bilgen as Turkish havalimanı lead and a counterpart from ohare; establish risk register; approve shared data protocols.
Month 3–6: deploy data platform; initiate IT interoperability; align cargo and passenger handling procedures.
Month 7–12: pilot cross-border cargo flow and passenger process improvements at havalimanı and ohare; test security and customs coordination; finalize standard operating procedures.
Month 13–18: scale operations, drive growth, publish KPI results, and set next-phase targets.
Risk Monitoring, Safeguards, and Metrics
Create a risk register with categories: regulatory, cyber, financial, operational, supplier, and data privacy. Set safeguards: role-based access controls, cross-border vetting, redundant IT backups, and contingency staffing for peak periods. Implement real-time dashboards for on-time performance, cargo handling speeds, and security clearance times. Schedule monthly reviews by the joint committee to adjust the plan. Assign ohare operations and havalimanı teams to lead risk reviews each quarter. Use independent audits after major move milestones to verify compliance and data integrity. Maintain a clear escalation path for critical risks to protect clients and stakeholders, and share progress with the broader ecosystem.