Maximize Value from Digital Transformation – Practical Strategies for ROI

Begin with a concrete recommendation: target three quick wins that improve cash flow within 90 days and move into the ROI ledger. Set a clear metric suite: energy spend, maintenance costs, and vehicle uptime. This approach serves strategic decisions that meet ambitious returns. When milestones are clear, teams execute faster, which speeds decision-making.

Already piloted in a facility and parking assets, sensor-enabled energy management has yielded increased energy efficiency by 18-28% and reduced carbon intensity by 6-12% within a year. Align savings with maintenance reductions to shorten the payback to 9-14 months. These numbers translate into real cash flow and measurable environmental impact.

Roll out in three layers: data collection, process automation, and governance, woven into daily operations. Create a single source of truth and connect dashboards to energy, parking, and fleet metrics to express ROI in concrete terms, not abstractions. This framework serves decision-makers across teams.

In asia, cities with growing vehicle fleets and hundreds of thousands of daily trips can gain rapid value from digital tools. A smart parking and charging integration for 2 million residents can meet demand while even reducing idle time by 20-25% and boosting parking turnover by 15-20%, yielding additional revenue for million-level facilities and operators. The approach scales to express parking services that serve commuters efficiently.

To sustain ROI, secure cross-functional sponsorship, establish lightweight data-ops, and tie outcomes to strategic goals. Use a unified dashboard that tracks energy, parking, vehicle, and facility utilization, and plan quarterly reviews to extend wins across facilities and fleets.

Define a KPI-driven ROI framework for digital initiatives

Start by establishing a KPI-driven ROI framework that ties every digital initiative to concrete business outcomes and ESG goals; ensured data integrity by standardizing data contracts, ownership, and a single source of truth for metrics.

To implement this framework, follow these steps to link value creation to measurable results: map value to metrics; select KPI criteria; set baselines; define thresholds for go/no-go decisions; assign owners; implement measurement and dashboards; review quarterly and adjust; scale the winning pilots to the year. In addition, appoint a clear ROI owner and a data steward to ensure accountability across teams. This enables you to express progress clearly to stakeholders and deliver great value back to the business when targets are met.

The KPI suite should cover financial, operational, and environmental domains: ROI percentage, payback period, NPV, revenue uplift, and cost savings; traffic growth and passenger throughput; transfer volumes; energy consumption and energy intensity; emissions reductions; footprint per unit; and progress against planned and completed milestones, with current performance compared to targets. For manufacturing or plant environments, track plant-level energy and emissions to ensure improvements are attributable to digital initiatives and to support increasing energy efficiency even in the most energy-intensive facilities.

Base data sources include ERP and procurement systems, energy meters, traffic analytics, ticketing data, and asset registers. Establish a cadence of baseline in the current year, with quarterly reviews and annual recalibration to reflect changing conditions and new initiatives.

Governance ensures accountability: appoint a cross-functional ROI lead, a data steward, a procurement liaison, and an operations owner. Both IT and business units are committed and report on a shared dashboard that translates results into clear recommendations for action. This structure avoids silos and keeps ROI translation transparent.

Align ROI metrics with environmental impact to drive sustainable value: measure energy savings, emissions avoided, and reductions in the footprint, then express the triple benefit as financial, operational, and environmental outcomes. Use these insights to target incremental improvements in energy use and traffic management, while maintaining service standards for passengers and other stakeholders.

Practical guidance to accelerate value: plan investments within the approved budget, track planned vs completed work, and maintain momentum even if initial pilots deliver modest gains. In addition, ensure procurement teams capture addition savings and that every quarter delivers measurable improvements in traffic, energy, and emissions. This approach helps you back up decisions with data and realize results more quickly.

Prioritize COVID-19-driven changes to boost resilience and speed up value delivery

Begin with action: conduct a 90-day assessment to identify three COVID-19-driven changes that already reduce waste and boost satisfaction, then express a plan to scale them across the company.

• Purchasing agility: consolidate purchasing with a regional pool, implement a cloud-based e-procurement platform, onboard suppliers in days rather than weeks, and target 20–30% reductions in lead times within months.
• Supply-network resilience: diversify the supplier base in key area hubs, including eskişehir, deploy a supplier scorecard, and establish contingency stock for critical items to prevent shortages during demand spikes.
• Operations and data discipline: form cross-functional project squads; roll out a lightweight analytics dashboard; track five metrics–cycle time, waste, satisfaction, on-time transfers, and inventory turns–and run pilots that transfer learning between areas and products; expect measurable improvements within weeks.

In eskişehir, a city-backed pilot connected local manufacturers with city procurement needs; within planned months, waste declined and satisfaction rose, demonstrating a pathway to scale across sectors such as airlines and other service lines, expanding the focus from a single area to a broader future program. The addition of this approach yielded a profound impact that travels through processes, teams, and partners like a steady transfer of best practices, like a shared runway for adoption across worlds of operations.

Establish a planning runway to spread changes to other lines, including airlines and fleet operations, across runways of implementation that roll out in waves over months, with a focus on maintaining satisfaction and minimizing waste.

1. Translate the three changes into a simple operating model with named owners, success metrics, and a 12-week cadence for reviews.
2. Launch a structured pilot to validate impact on sector resilience and speed up value delivery, with clear milestones and a transfer plan for other worlds of operations.
3. Build a transfer framework to move learnings from pilots into long-running programs, emphasizing use by purchasing, product teams, and fleet management in airlines.
4. Develop a communications and training plan that ensures frontline teams adopt the new ways of working, with monthly updates to leadership and quarterly demonstrations of value.

Derive maximum value from digital transformation through outcome-focused prioritization

Begin with outcome-focused prioritization: define four concrete outcomes and a runway over the next months, then fund only initiatives that clearly move those outcomes. Focus on satisfaction, security, and procurement performance, and tie each outcome to measurable improvements in supply reliability that meet the needs of staff and their teams and customers alike. A direct link exists between the outcomes and the investments that serve their goals.

Map each initiative to a single outcome, assign an owner from staff, and set concrete KPIs. Include metrics like satisfaction scores, faster purchasing cycles, and a lower security incident rate. The link between funded work and the outcomes they serve is clear; these initiatives meet the needs of their teams and suppliers.

Create a prioritized backlog that targets the largest value items first. Estimate impact in months and plan to complete a first wave within a runway of 12 to 18 months. Keep to the point and avoid parking lot tasks that do not move outcomes; focus on concrete dependencies and practical steps. Prioritize tasks that are tangible, like onboarding automation and spend analytics.

Address a real issue in procurement by streamlining supplier onboarding, reducing cycle time from 60 days to 20–30 days. This improvement helps current operations meet compliance while boosting purchasing efficiency. It also reduces risk and builds trust with suppliers.

Establish governance with quarterly reviews, a simple dashboard, and clear milestones that show progress between completed states. Track security posture, footprint, and satisfaction metrics; report publicly to stakeholders. Introduce electric fleet considerations where feasible to lower cost and emissions while maintaining service levels.

Use this approach to scale transforming initiatives across functions. The strategy serves current needs and supports their future needs, and reduces parking and maintenance burdens, while the footprint of the organization becomes leaner over years. This shift strengthens security and procurement outcomes across departments.

Turn digitalisation into a tangible business opportunity with quick wins and scalable platforms

Start with a 12-week pilot to digitise procurement workflows and scheduled services with a scalable cloud platform, connecting airlines, parking operators, maintenance teams, and facility managers. This concrete move improves data quality, speeds supplier onboarding, and creates a single source of truth for asset material and energy consumption.

Set a target to reduce emissions by 15-25% in pilot sites through digital twins of facilities and energy management, and track parking utilization and vehicle flow to improve passenger experience, reach, and times to service. Align data with asia operations to capture regional patterns in the area and supply resilience without sacrificing service levels.

Next, raise the bar with a unified express checkout for services used by passengers and crew, plus sensor-based waste and material management to cut waste and inventory turns. Link orders to real-time stock data and energy sensors to keep facility costs in check.

asia-focused procurement and supplier onboarding may accelerate reach for regional suppliers, with clear needs captured in a shared catalog and a simple issue-tracking flow.

Quick wins you can start now

Within 8-12 weeks, you can cut procurement cycle time by 20-30%, reduce maverick purchases, and gain visibility into material flows across parking and facility areas. This increases collaboration among procurement teams and operations in airlines and ground-handling services, leading to faster issue resolution and concrete savings.

Scalable platforms to sustain ROI

Adopt modular cloud platforms that scale with growing data from material, energy, and waste sensors. Use open APIs to connect procurement, parking, and facility systems, enabling times-to-value improvements across asia markets and reaching a broader network of suppliers and partners. With governance and role-based access, you maintain data quality and ensure compliance for future procurement cycles, while keeping costs predictable.

Join our free webinar: Transforming Airport Security – Innovation Impact and the Passenger Experience

Register now to start reaching measurable ROI from security modernization. This strategic, first-hand session shows how to improve passengers’ experience while strengthening operations. In the current quarter, pilots in eskişehir report a 12% increase in throughput and a 9% reduction in dwell time, when smart analytics guide screening decisions and some manual checks are converted to automated flows. A zero-carbon issue mitigation plan, including energy-saving equipment and vehicle-based test lanes, reduces emissions while keeping throughput intact. The approach rests on three levers: people, process, and technology; the planned and ensured steps meet their safety and service goals before you scale, and it yields a profound improvement in throughput and passenger experience, while highlighting how to reach between security and service teams by october.

What you will gain

Three concrete outcomes you can expect: improved passenger experience, evidenced by shorter wait times and smoother screening, plus faster express lanes; measurable throughput growth; and a clear ROI path with phased investments that you can replicate across airports. The approach includes a concise dashboard for tracking current metrics in the quarter and a plan to drive increasing efficiency in the next quarter. This webinar also demonstrates how to involve their teams early to maintain alignment and speed up adoption.

Practical steps to implement

Begin with a rapid audit of current screening lanes and passenger touchpoints, then deploy a three-phase plan: automate routine checks, introduce risk-based screening, and create express lanes that speed flow without compromising security. In eskişehir, a recent pilot validated this approach, reducing average wait time by 18% while meeting safety metrics. For a company-wide roll-out, align IT, security, and operations in a single, planned program and set quarterly milestones. Before expansion, run a dry-run in a controlled area to convert results into a scalable model that serves their airports and passengers.

Air Malta joins iGA Istanbul Airport’s expanding network: implications for routes and passenger flow

Recommendation: launch the Malta–Istanbul direct service in the next quarter with synchronized feeder connections from Eskişehir and Selahattin to channel regional traffic into iGA Istanbul Airport’s largest terminal, aligned with planned demand growth and competitive product bundles. This addition can attract millions of travelers, meeting the needs of people across airports and markets, and will strengthen the current network into a more integrated hub in the strategic sector. This will connect worlds of leisure and business travel and set the stage for tayanç-led partnerships to align purchasing, plans, and terms for a smooth rollout.

Strategic route integration and demand forecasting

The Malta–Istanbul addition creates a direct bridge between Western Europe and Türkiye’s gateway, with feeder traffic from Eskişehir and Selahattin designed to channel passengers into iGA’s largest terminal. Which routes will benefit most? The strongest uplift comes from seasonal leisure flows and year-round business traffic, with the current network absorbing the additional loads through express connections and optimized layovers. Forecasts show a profound effect on route economics, boosting yields and improving aircraft utilization in the quarter.

Operational actions to optimize passenger flow

Operational actions include aligning flight blocks with iGA’s peak windows, deploying express transfer lanes for Malta connections, and expanding the ground handling fleet to reduce dwell times. The plant of equipment will be scaled by planned purchasing of additional ramps and check-in kiosks. The plans cover reliability of utilities–water, power, and cooling–to support the added volume. Terms with partners in Eskişehir and Selahattin will be defined to ensure coordinated marketing and product offerings that satisfy needs across markets. The effects on passenger flow will be profound, delivering safer, faster, and more comfortable transfers from check-in to gate.

Establish governance and metrics to sustain ROI from digital programs

Recommendation: Create a centralized Digital Program Office (DPO) with a named ROI owner and cross‑functional sponsors for each initiative. The DPO defines the charter, terms of reference, and a RACI matrix, and gates funding at planned milestones. This structure keeps data‑backed accountability across the company, across sector lines such as supply, and aligns with the future time horizon. tayanç, based in eskişehir, leads the regional governance and participates in quarterly ROI reviews to ensure the years ahead targets are reflected in planning and that the first‑quarter results back the approach. There are some programs where progress has already been achieved, but others need tighter controls to reduce waste and keep their efforts aligned there.

Governance pillars

Cadence and roles: quarterly steering with an executive sponsor, monthly DPO operations, and weekly data feeds. Define ROI targets for each program and track planned versus completed milestones across the portfolio. Use a single source of truth to back decisions and avoid back‑and‑forth across systems. Ensure data flows from ERP, CRM, and analytics into a central dashboard. For sustainability initiatives, include zero‑waste and waste‑reduction metrics within the same ROI view. Maintain a parking lot for ideas to capture potential optimizations without interrupting execution.

Metrics framework

Focus on metrics that translate into the bottom line: ROI, payback period, and net savings; capture revenue uplift from digital channels in Asia, and monitor adoption by their teams. Track time‑to‑value, cycle times, and cost‑to‑serve reductions across the sector, with first‑quarter baselines and year‑over‑year comparisons. Use a future‑oriented dashboard that reports completed and planned milestones, along with some additional indicators like data quality and governance compliance. Ensure the largest programs, such as those at trendyol, deliver measurable impact. Include water usage and waste reductions as components of total ROI, and monitor capacity and parking at facilities to avoid overuse of resources over time. The eskişehir hub and suppliers across Asia can accelerate value by applying these metrics to terms, turning planned investments into realized benefits. There are opportunities to keep the momentum across years, times, and functions, reinforcing strategic alignment back to the company’s core goals.