Passenger Services
Everything for a comfortable and stress-free airport experience
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Free Wi-Fi
High-speed Wi-Fi throughout all terminals. Connect via the IST-WiFi network — unlimited and free for all passengers.
VIP & Business Lounges
Premium lounges by Turkish Airlines (Miles&Smiles), IGA, and partner airlines. Complimentary food, showers, sleeping pods and runway views.
Fast Track
Priority security screening and passport control. Available for business class passengers, frequent flyers, and purchasable at check-in.
Luggage Storage
Secure left-luggage facilities in the arrivals hall. Rates from ₺100/day per item. Available 24/7.
Lost & Found
Report or search for lost items at the Lost & Found desk in Terminal 1 arrivals, or via our online form.
Special Assistance
Wheelchair service, visual/hearing impairment assistance, and dedicated PRM facilities. Pre-book 48 hours in advance.
Family Services
Baby care rooms, children's play areas, family priority lanes at security, and stroller rental service.
Showers & Rest
Shower suites available in transit areas and select lounges. Sleep pods available for layover passengers.
Currency Exchange
Exchange offices throughout the terminals with competitive rates. ATMs accepting international cards available 24/7.
Prayer Rooms
Multi-faith prayer rooms located in all terminal concourses, both before and after security.
Medical Centre
24-hour medical clinic with qualified doctors and nurses. Located between Terminals 1 and 2. Pharmacy on-site.
Tourist Information
City tours, hotel booking, and local transport info. Multilingual staff available at desks in the arrivals hall.
Currency converter
Quick TRY conversion for travellers (indicative rates).
Frequently asked questions
Yes, complimentary high-speed Wi-Fi is available throughout all terminals with no time limit.